This Shipping & Delivery Policy explains the general principles that may apply to the packaging, collection, transportation, export, delivery and receipt of industrial equipment, machinery, components and spare parts supplied or coordinated through TAIDA GLOBAL.
TAIDA GLOBAL is a B2B heavy equipment supply chain and export service platform operated by:
Zhejiang Taida Enterprise Management Co., Ltd.
This policy applies to business customers, including:
Procurement managers
EPC contractors
Project owners
Industrial companies
Equipment distributors
Importers
Engineering companies
Mine operators
Fleet operators
Port and terminal operators
Other professional buyers
Shipping and delivery arrangements are confirmed on a project-by-project basis. The applicable quotation, order confirmation, technical agreement, purchase order or sales contract will take priority over this general website policy.
Industrial equipment does not follow a universal retail-delivery model.
The appropriate shipping arrangement depends on factors including:
Equipment type
Overall dimensions
Gross and net weight
Quantity
Packaging requirements
Lifting and loading conditions
Delivery destination
Destination-port restrictions
Applicable Incoterm
Required delivery schedule
Import regulations
Customs requirements
Availability of containers or vessel space
Site-access and unloading conditions
Before a shipment method or freight cost can be confirmed, the buyer may be required to provide complete destination and delivery information.
TAIDA GLOBAL does not apply a universal free-shipping policy.
International freight, domestic transport, insurance, customs duties, taxes, destination charges and local delivery costs will be allocated according to:
The accepted quotation
The agreed Incoterm
The named port or delivery place
The selected transport method
Equipment dimensions and weight
Delivery-destination requirements
The final sales contract
Any statement such as “freight included,” “delivery included” or “door-to-door delivery” is valid only when clearly stated in the formal quotation or contract.
The buyer should not assume that freight, customs clearance, import duties, unloading or final-site delivery is included unless it is expressly listed.
To prepare a practical shipping proposal, TAIDA GLOBAL may request:
Product type and quantity
Estimated or confirmed dimensions
Estimated or confirmed weight
Packaging requirements
Pickup location
Destination country
Destination port
Final delivery address
Preferred shipping method
Required Incoterm
Required delivery date
Import-license information
Special route restrictions
Unloading equipment available at destination
Whether cargo insurance is required
Whether split shipment is acceptable
Freight estimates based on incomplete or preliminary information may need to be revised after final dimensions, weight, packaging and shipping route are confirmed.
The applicable Incoterm will be stated in the formal quotation or sales contract.
Where Incoterms® rules are used, the transaction documents should identify:
The selected three-letter Incoterm
The precise named place, port or destination
The applicable version, normally Incoterms® 2020 unless otherwise agreed
Possible terms may include:
EXW
FCA
FOB
CFR
CIF
CPT
CIP
DAP
DPU
DDP
Listing these terms does not mean that every term is available for every product, project or destination.
The selected Incoterm determines important responsibilities relating to delivery, carriage, cost and risk. However, payment, ownership, inspection, acceptance, warranty and dispute resolution must be addressed separately in the applicable commercial documents.
For C-group rules such as CFR, CIF, CPT and CIP, the seller may arrange and pay for transport to a named destination even though transport risk may transfer to the buyer at an earlier stage. The contract should therefore clearly distinguish the destination to which carriage is paid from the point at which risk transfers.
Depending on the equipment and destination, shipping may be arranged by:
Sea freight
Rail freight
Road transport
Air freight
Courier service for documents or small spare parts
Multimodal transport
Containerized shipping
Open-top container shipping
Flat-rack container shipping
Breakbulk shipping
Roll-on/roll-off shipping
Special or oversized cargo transport
The final method will be selected according to technical suitability, cargo safety, cost, schedule and route availability.
TAIDA GLOBAL does not guarantee that every shipping method is available for every country or product.
Standard equipment may be shipped in:
20-foot containers
40-foot containers
High-cube containers
Open-top containers
Flat-rack containers
Large, heavy or irregularly shaped equipment may require:
Breakbulk shipping
Heavy-lift vessels
Special lifting arrangements
Route surveys
Oversized-cargo permits
Escort vehicles
Special port handling
Customized steel supports
Additional cargo securing
Any oversized-transport proposal is subject to review of the final dimensions, weight, lifting points, center of gravity, route conditions and destination requirements.
Additional charges may apply if the final cargo dimensions or weight differ from the information used for the initial quotation.
Export packaging will be selected according to the product, transportation method, storage period and contract requirements.
Packaging may include:
Export wooden cases
Plywood cases
Steel frames
Pallets
Protective wrapping
Moisture-resistant materials
Anti-rust protection
Desiccants
Waterproof covers
Shock protection
Component separation
Edge and surface protection
Container securing
Shipping marks
Special packaging requirements must be provided before quotation confirmation.
Examples include:
Long-term outdoor storage protection
Vacuum packaging
Special anti-corrosion treatment
Fumigation requirements
Dangerous-goods packaging
Destination-language markings
Customer-specific labels
Special lifting instructions
Export-control markings
Packaging is intended to provide reasonable protection under the agreed transportation and handling conditions. It cannot eliminate every risk caused by improper handling, customs inspection, extended storage, severe weather or unauthorized repacking.
Where included in the confirmed scope, packages may be marked with information such as:
Buyer name
Project name
Purchase-order number
Package number
Gross weight
Net weight
Dimensions
Center-of-gravity mark
Lifting points
Handling instructions
Destination
Country of origin
Product identification
The buyer must provide any required project-specific shipping marks before the packaging deadline.
Late changes to shipping marks may delay packing, inspection or shipment and may generate additional costs.
Loading and securing methods may depend on:
Equipment weight
Center of gravity
Lifting points
Container type
Vessel requirements
Road restrictions
Packaging design
Carrier instructions
Cargo may be secured using:
Steel cables
Chains
Straps
Bolts
Timber blocks
Steel brackets
Welding
Anti-slip materials
Customized supports
Where required, photographs or loading records may be prepared as part of the agreed inspection or documentation scope.
The buyer should disclose any destination unloading limitations before shipment.
Depending on the agreed transaction, shipping documents may include:
Commercial invoice
Packing list
Bill of lading
Sea waybill
Air waybill
Railway transport document
Certificate of origin
Insurance certificate
Inspection certificate
Fumigation certificate
Material documents
Product certificates
Export declaration documents
Other contractually required documents
The exact documentation package must be confirmed before order acceptance.
Documents not included in the original quotation may require additional cost or preparation time.
The buyer is responsible for confirming the document requirements of the destination country, bank, customs authority, project owner and letter-of-credit terms.
Responsibility for export customs clearance will depend on the agreed Incoterm and transaction structure.
Where TAIDA GLOBAL or the identified exporter is responsible for export clearance, the buyer may still be required to provide:
End-user information
Final destination
Intended use
Importer information
Product classification information
Licenses or approvals
Project documentation
Sanctions-screening information
Other compliance documents
TAIDA GLOBAL may suspend shipment where required information is incomplete, inconsistent or raises a legal or compliance concern.
False product descriptions, undervalued invoices or misleading customs declarations will not be accepted.
Unless the formal contract states otherwise, the buyer or designated importer is responsible for destination-country requirements, which may include:
Import licenses
Customs registration
Product registration
Import declaration
Customs duties
Value-added tax
Sales tax
Port charges
Terminal-handling charges
Customs-inspection charges
Storage
Demurrage
Detention
Local transport
Oversized-cargo permits
Unloading
Site access
Installation preparation
TAIDA GLOBAL may provide general documentation or coordination support where included in the project scope, but does not guarantee customs approval or a particular duty rate.
The buyer should verify import requirements with qualified local customs, tax and regulatory professionals before shipment.
Cargo insurance is not automatically included in every quotation.
Insurance responsibility depends on:
The agreed Incoterm
The quotation
The sales contract
The selected transport method
The buyer’s instructions
Where insurance is included, the policy or certificate may specify:
Insured value
Covered transport route
Coverage period
Insurance conditions
Deductible
Exclusions
Claim procedures
The buyer should review whether the proposed coverage is adequate for the cargo value, project risk and destination conditions.
Under Incoterms® 2020, CIF and CIP contain different default insurance requirements, so the selected rule and insurance scope should be reviewed carefully in the final contract.
An estimated production-completion date is not automatically the same as:
Cargo pickup date
Vessel-departure date
Port-of-loading date
Arrival date
Customs-clearance date
Final-site delivery date
Shipment may proceed only after applicable requirements are completed, such as:
Production completion
Final inspection
Buyer approval
Document approval
Packaging completion
Receipt of the required payment
Export-compliance review
Transport booking
Availability of containers or vessel space
The formal quotation or contract should specify when the estimated production or delivery period begins.
Shipping and delivery dates are estimates unless expressly confirmed as binding in the sales contract.
Estimated timing may be affected by:
Production progress
Buyer approvals
Payment timing
Inspection scheduling
Packaging requirements
Container availability
Carrier schedules
Vessel changes
Port congestion
Weather
Customs inspections
Border restrictions
Route changes
Strikes
Government measures
Events outside reasonable control
TAIDA GLOBAL will make reasonable efforts to communicate material schedule changes after becoming aware of them.
However, a carrier’s estimated time of departure or arrival should not be treated as an absolute delivery guarantee.
Large projects or multi-product orders may require partial or split shipment.
This may occur because of:
Different production schedules
Different manufacturing locations
Cargo-size limitations
Urgent spare-parts requirements
Vessel-space availability
Project sequencing
Buyer instructions
Whether partial shipment is permitted should be confirmed in the quotation, purchase order, letter of credit or contract.
Additional freight, documentation, bank or destination charges arising from buyer-requested split shipment may be charged separately.
The buyer must provide accurate and complete delivery information, including:
Consignee name
Notify-party details
Importer details
Destination address
Contact person
Telephone number
Email address
Tax or customs number where required
Delivery hours
Site-access restrictions
Unloading conditions
Local permits
Special handling requirements
The buyer must ensure that the destination site can safely receive the equipment.
This may require:
Suitable access roads
Adequate gate width
Sufficient turning space
Ground-bearing capacity
Cranes or forklifts
Qualified operators
Suitable lifting accessories
Safe storage areas
Site personnel
Required permits
TAIDA GLOBAL is not responsible for delays or additional costs caused by inaccurate delivery information or an unprepared destination site.
Unless expressly included in the formal quotation, unloading, positioning, installation and commissioning are not automatically included.
The party responsible for unloading must:
Prepare suitable lifting equipment
Confirm lifting capacity
Review package weights and dimensions
Follow lifting and safety instructions
Use qualified personnel
Protect the equipment during unloading
Inspect the package condition before handling
Where DAP is agreed, delivery generally occurs with the goods placed at the buyer’s disposal on the arriving means of transport, ready for unloading. Under DPU, unloading is included in the seller’s delivery obligation. The exact location and unloading responsibilities must therefore be stated clearly.
Transport risk transfers according to the agreed Incoterm and the sales contract.
Ownership or title may transfer at a different time from transport risk.
The formal commercial documents should state:
The delivery point
The risk-transfer point
The ownership-transfer condition
Whether title is retained until full payment
Which party arranges insurance
Which party bears loss or damage at each stage
Payment for freight or arrangement of transport does not necessarily mean that transport risk remains with the party arranging the shipment.
Where included in the confirmed scope, pre-shipment inspection may cover:
Quantity
Product identification
Visible condition
Dimensions
Packaging
Shipping marks
Documentation
Loading
Cargo securing
Pre-shipment inspection does not replace the buyer’s obligation to inspect the shipment upon receipt.
Where the buyer or a third-party inspector must attend or approve shipment, delayed attendance or approval may affect the shipping schedule and may result in storage, rebooking or other charges.
Where tracking information is available, TAIDA GLOBAL may provide:
Booking information
Container number
Bill-of-lading details
Vessel name
Estimated departure
Estimated arrival
Carrier updates
Document status
Tracking data is generally provided by carriers, freight forwarders or logistics systems and may change without prior notice.
Estimated arrival information should be used for planning purposes rather than treated as a guaranteed delivery commitment.
Additional charges may arise when cargo, containers or transport equipment are not collected, cleared, unloaded or returned within the permitted time.
Such charges may include:
Warehouse storage
Port storage
Demurrage
Container detention
Truck waiting time
Re-delivery fees
Customs-inspection charges
Container-cleaning charges
Special-handling charges
Responsibility for these charges depends on:
The agreed Incoterm
The cause of the delay
The contract
Carrier terms
Customs requirements
The actions of the buyer, seller or third party
Charges caused by the buyer’s delayed clearance, missing documentation, unavailable unloading equipment or refusal to receive the cargo may be payable by the buyer.
The buyer should inspect the cargo promptly after arrival and before signing an unconditional delivery receipt where possible.
The buyer should check:
Package count
Package identification
External condition
Visible damage
Moisture exposure
Seal numbers
Container condition
Missing items
Handling marks
Where damage or shortage is visible, the buyer should:
Record the issue on the carrier’s delivery receipt
Take photographs and videos
Preserve packaging
Keep seals and labels where practical
Notify the carrier
Notify TAIDA GLOBAL promptly
Protect the goods from further damage
Signing an unconditional delivery receipt without recording visible damage may affect the ability to pursue a transport claim.
A transport-damage or shortage notification should include:
Order or invoice number
Product or package identification
Bill-of-lading or transport-document number
Description of the issue
Photographs and videos
Delivery receipt
Carrier damage notation
Packing list
Quantity records
Container and seal information
Date of receipt
Insurance information
Other reasonably requested evidence
The buyer must not discard damaged goods, packaging or evidence before receiving claim instructions.
The applicable claim deadline will depend on the carrier, insurer, Incoterm and contract. The buyer should therefore report visible damage or shortage immediately after receipt.
Transport damage and product non-conformity are handled differently.
A transport claim concerns loss or damage occurring during carriage or handling.
A product non-conformity claim concerns whether the supplied equipment meets the confirmed:
Technical specifications
Approved drawings
Quantity
Configuration
Contract requirements
The buyer should provide sufficient evidence to determine whether the issue arose from:
Manufacturing
Packaging
Loading
Carrier handling
Unloading
Storage
Installation
Operation
Another cause
Remedies will be determined according to the evidence, allocation of responsibility, warranty conditions and sales contract.
The buyer should not refuse delivery without a documented and contractually valid reason.
If delivery fails because the buyer:
Provides an incorrect address
Fails to complete import clearance
Does not obtain required permits
Does not provide unloading equipment
Is unavailable to receive the goods
Refuses conforming cargo
Fails to pay destination charges
the buyer may be responsible for:
Storage
Return transport
Re-delivery
Demurrage
Detention
Port charges
Customs charges
Additional handling
Cargo deterioration
Other resulting costs
TAIDA GLOBAL may take reasonable steps to protect or store the goods, but such action does not automatically transfer the related costs to TAIDA GLOBAL.
Changes requested after transport booking may affect:
Freight cost
Route
Documentation
Export declaration
Insurance
Customs clearance
Vessel schedule
Delivery timing
Examples include changes to:
Consignee
Destination
Port
Incoterm
Shipping marks
Delivery address
Documentation
Transport method
A change becomes effective only after it is confirmed in writing and accepted by the relevant carrier or logistics provider.
Additional charges and schedule adjustments may apply.
Shipping or delivery may be delayed, interrupted or prevented by events outside reasonable control, including:
Natural disasters
Severe weather
Fire
Flood
Earthquake
War
Civil disturbance
Epidemics
Government restrictions
Export or import controls
Port closures
Carrier cancellation
Canal or route disruption
Strikes
Customs action
Major supply-chain disruption
Other comparable events
The parties should cooperate to review alternative routes, revised schedules or other practical solutions in accordance with the applicable contract.
Shipment is subject to applicable:
Export-control laws
Import regulations
Sanctions
Customs requirements
Product restrictions
End-user restrictions
End-use controls
TAIDA GLOBAL may request information about the buyer, consignee, final destination, end user and intended use.
A shipment may be suspended, modified or declined if it may violate applicable legal or compliance requirements.
The buyer must not request shipment through an unauthorized intermediary or provide false destination, end-user or customs information.
If this Shipping & Delivery Policy conflicts with a transaction-specific document, priority will generally be determined according to the sales contract.
Unless otherwise agreed, the relevant documents may be considered in the following order:
Signed sales contract and amendments
Confirmed technical agreement
Accepted order confirmation or purchase order
Latest accepted formal quotation
Agreed Incoterm and named location
This Shipping & Delivery Policy
General website content
This website policy does not retroactively change an existing signed contract.
TAIDA GLOBAL may update this Shipping & Delivery Policy to reflect changes in:
Shipping procedures
Logistics services
Product scope
International trade practices
Website operations
Legal or regulatory requirements
The revised version will be published on this page with an updated “Last Updated” date.
Changes will not alter an existing signed sales contract unless agreed in writing by the relevant parties.
For shipping, packaging, freight or delivery questions, please contact:
Zhejiang Taida Enterprise Management Co., Ltd.
TAIDA GLOBAL
Address:
15F, Block B, Fengqi Tianchen Center,
Wutong Sub-district, Tongxiang City,
Jiaxing, Zhejiang, China.
Email:sales@dsxue.com
Phone / WhatsApp:+86 157 5386 8888
To request a project-based shipping proposal, please provide:
Product specifications
Quantity
Estimated dimensions and weight
Destination country
Destination port
Final delivery address
Preferred Incoterm
Required delivery date
Any special packaging or unloading requirements
Last Updated: July 25, 2026